Xerox currently has 1,800 employees in Cary. In October, the company announced it would lose one-third of the work force at the center and cut about 500 jobs.įriday's layoffs were a part of the 500 positions eliminated at the company, according to McKee. It is the second round of layoffs at Xerox's call center. People got kids, and it's just real bad for those who were depending on that check, that Christmas check right before Christmas time," said Markey McNeill. "It's terrible timing, I mean Christmas is right around the corner. you can become a team leader in just 6months of being at Xerox, or even a Supervisor. Xerox is more of a big family of stranger that work in the same building, this is a Business where you can grow and learn more than just sitting on a phone call for 8/hrs. However, one employee who was laid off Friday told ABC11 that it was a shock, and the timing was awful with Christmas coming up. Pharmacy Technician 2- Call Center (Current Employee) - Houston, TX - August 6, 2016.
"While at this time, we are closing this specific business operation, at the same time we expect to be hiring employees in Cary and Raleigh for other lines of business," McKee said. The company said the center serves various other businesses, and they hope to find work for the employees with other business their company serves. Xerox's public relations department." These reductions, while very difficult decisions, reflect the changing business requirements of our clients. "Today we told employees and local government that we were closing call center operations for one specific line of business at our facility in Cary," said Bill McKee with There were no reports of trouble at the company after they laid off the employees from its call center operation. to request a police presence at their Crescent Green Drive facility.Ĭary Dispatch confirmed to ABC11 that Xerox said they "were expecting trouble." From placing service, fixing paper jams to ordering supplies - youll always be in touch with someone with local when you need service and support from MRC.
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